Drift is a tool that will allow you to manage your customer support without having to write a single line of code. It is a fan favorite among no-code platforms because of how easy to learn it is. Drift has templates available to help you manage customer support for almost any industry among which the following stand out: call centre & customer service, information & communication technology, marketing & communications, and sales.
Fans of Drift love it for its most recognizable features:
On the API side of things, you’ll find that Drift connects with various tools such as
Drift has a comprehensive knowledge base to help you learn how to use it. If you ever find that you need any help in using the app, and depending on which plan you go for, you will have good customer support available. It has excellent ratings across the board.
You’ll find that you have high control over your customer support, with its workflow based interface. You might also notice that Drift is very responsive and highly secure.
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