Community management

Tribe

Tribe is a tool that will allow you to manage your community without having to write a single line of code. It is a fan favorite among no-code platforms because of how easy to learn it is.Tribe has templates available to help you build apps for the following industries: community services & development, marketing & communications, and sales.


Tribe Features

Fans of Tribe love it for its most recognizable features: 

  • Help customers see your product’s value through onboarding, content resources, events, and continued engagement
  • Scale customer success with your community as a hub to improve activation, onboarding, and product adoption
  • Reduce support costs with a knowledge hub and improve agent productivity with a self service support community
  • Encourage discussions around your brand to nurture connections, learn more about customers, and build a loyal fanbase
  • Facilitate discussions around your industry, organize events, and provide a space for professionals to network under your brand
  • Make informed business decisions with authentic customer feedback, collect feature requests, validate concepts, and drive innovation
  • Visually build every aspect of your community without touching a line of code. Select, arrange and configure the Blocks to create unique communities. Enjoy the flexibility of layouts, header elements, and navigation options
  • Powerful embed tools bring social experience into your apps and website. Drive engagement and community participation by reaching audiences wherever they already exist.


Tribe Prices

The pricing plans available are the following:

  • Advanced ($599 /mo)
  • Enterprise (custom price)

*free trial available


Tribe Integrations and Plugins


On the API side of things, you’ll find that Tribe connects with various tools such as

  • HubSpot
  • Intercom
  • FullStory
  • Hotjar
  • Mixpanel
  • Amplitude
  • Google Tag Manager
  • Slack
  • Zapier
  • Discord
  • Google Analytics
  • MailChimp
  • Cookie Consent Management
  • Custom code

Benefits

  • Simple interface and easy navigation
  • Easy to setup
  • Customizable interface
  • Modularity and comprehensive API


Drawbacks

Its drawbacks, on the other hand, are these:

- It is not possible for the user to upload photo when replying to a person's initial post. So, if a user posts a question in the forum, such as "Does anyone recommend a great beach to go to around here", it is not possible to respond with text and then upload a photo of the beach you recommend
- There are features such as adding all existing members to new spaces all at once, that I'd love to see implemented
- There were a couple of missing parameters and endpoints in the API documentation.


Tribe Documentation and Support

Tribe has a comprehensive knowledge base to help you learn how to use it. If you ever find that you need any help in using the app, and depending on which plan you go for, you will have good customer support available. It has excellent ratings across the board. 


You’ll find that you have High control over your community, with its workflow based interface. You might also notice that Tribe is very responsive and highly secure.


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