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Recent articles

LOW/CODE Agency Is Now an OpenAI Select Partner

LOW/CODE Agency is one of the first 10 firms selected into the OpenAI Select Partner Network, recognized for building production-grade AI products for businesses.

CRM

Zoho CRM Zia AI vs Generative AI: Where Zia Falls Short

Zoho Zia AI is Zoho's flagship intelligence layer but falls short of generative AI tools. What Zia does, where it fails, and what's missing at Enterprise tier.

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CRM

Salesforce Support Quality and Ticket Resolution

Salesforce support quality varies by plan and issue type. What to expect from ticket resolution, escalation paths, and when support actually helps.

CRM

Salesforce Price Increases at Renewal: What to Expect

Salesforce ended 7 years of stable pricing in 2023. What renewal increases look like, how to forecast your next contract, and what options exist.

CRM

Is Salesforce Overkill for Teams Under 100 Users?

Salesforce is the most powerful CRM on the market — but for teams under 100 users, the complexity and cost almost always exceeds the business value it delivers.

CRM

Salesforce Customisation Costs vs Building Your Own CRM

Salesforce customisation costs six figures before you see ROI. Why companies are building custom CRMs instead — and what that choice actually involves in 2026.

CRM

Pipedrive Reporting Limitations and Analytics Gaps

Pipedrive's pipeline view is excellent. The reporting is not. What analytics are missing, which workarounds exist, and when the gap becomes a dealbreaker.

CRM

Pipedrive: No Native Marketing or Lead Scoring

Pipedrive has no native marketing automation or lead scoring. What that gap means for growth teams, which workarounds exist, and what to use instead in 2026.

CRM

Pipedrive Mobile App Performance Issues

Pipedrive's web app is clean and fast. The mobile app is a different story — what field sales teams actually report about offline access and sync delays.

CRM

Pipedrive Customisation Limitations Explained

Pipedrive is excellent for linear B2B pipelines but customisation runs out for complex sales. Where the limits are and what to do when you hit them in 2026.

CRM

The Pipedrive Add-On Cost Stacking Problem

Pipedrive starts at $14/user/month — until you add LeadBooster, Web Visitors, and Campaigns. How add-on costs stack and what the real monthly bill looks like.

CRM

Pipedrive's 18-Month Growth Ceiling for SMBs

Pipedrive teams love it early. What changes around 18 months — the features that run out, the pricing pressure, and what triggers the search for something else.

CRM

Outgrown HubSpot but Salesforce Is Overkill: What Next?

You've outgrown HubSpot but Salesforce feels like 10x the complexity and cost you need. The CRM options that actually fit the gap between them in 2026.

CRM

Why Monday.com Is Not Actually a CRM

Monday.com has a pipeline view, but it was never built as a CRM. What sales teams discover after signing up — and what a purpose-built CRM does instead.